The cost of a cyber attack on your senior living community can be staggering.

Protect your systems, data, and users

Cyber attacks get more sophisticated every day. Cybersecurity strategies must meet the challenges to protect the integrity of your IT Infrastructure and keep sensitive information safe. Unfortunately, seniors are often targeted by cybercriminals, and senior living communities aren’t always prepared to prevent attacks.

The good news is that senior living community managers can take measures to protect their facilities and residents from new and changing threats including malware, ransomware, spyware, and viruses.
To save your business from paying thousands of dollars and reputation damage from a security breach, you need a comprehensive cybersecurity plan that includes

Compliance Management

Compliance management is the process that IT managers use to ensure their systems comply with laws and regulations. The consequences of failing to comply are costly, but effective compliance management will protect your business from the risks.

Senior living facilities are required to meet certain IT compliance mandates for the following purposes.

  • The Sarbanes-Oxley Act of 2002 (SOX) – a measure passed by congress designed to protect the public from fraud committed by corporations.
  • The Payment Card Industry Data Security Standard (PCI-DSS) – a standard for businesses that handle credit cards from major card providers.
  • The Health Insurance Portability and Accountability Act (HIPAA) – a law that restricts access to the private health information of individuals.
  • Cybersecurity Insurance standards. If your business isn’t required to have high cybersecurity compliance standards because of the above laws, it may still be necessary in order to obtain cybersecurity insurance. Keep in mind, the higher your compliance, the lower your rates will be.


Compliance audits occur routinely, and your IT department may be overburdened with the paperwork. RSN can help with the preparation and guidance of best practices.

“Hardening” of office management software applications, such as Microsoft Office 365, is a necessary step to secure the platforms your business uses. We can help implement measures such as advanced threat protection and multi-factor authentication (MFA) to strengthen the cybersecurity of your system.

Vulnerability Assessment

To ensure your network is secure, it must be tested for vulnerabilities. We can perform an assessment to address and prioritize security vulnerabilities and system flaws. We then remediate the risks based on the degree of their potential impact.

It can take up to 180 days for a hack to get noticed–after significant damage has already been done. So vulnerability assessments should occur continuously with automatic patches to any vulnerability found.

Endpoint Detection and Response

Endpoint detection and response (EDR) includes tools that will detect and inspect suspicious activity or potential threats to endpoints, protecting equipment at the device level, including phones, tablets, laptops, and desktop computers. EDR is an essential component of a cybersecurity strategy because attacks can come in seemingly innocuous forms, such as email attachments.

Although businesses may receive a continuous barrage of attacks, an effective endpoint detection and response platform will find suspicious activity and quickly eliminate threats.

Simulated Phishing and Hacking

Humans can be the weakest link in a cybersecurity program, which is why phishing attacks are a popular method used by cybercriminals. Because seniors are often targeted, it’s even more prevalent in senior living communities.

An effective way to counter this issue is to use a phishing simulation in which a benign phishing email is sent out to mimic a real attack. This process can show users how bad actors infiltrate and gain control of your system.

Paired with user training on best practices, this method can prove helpful in deterring individuals from allowing these types of attacks to occur.


User training on cybersecurity is 100% necessary for compliance, and also important to keeping your IT infrastructure protected. Educate your residents in cybersecurity so they can learn to identify scams and avoid compromising your system.

RSN can conduct video training or recommend a Relias-based training – both specifically designed for senior living IT.

General IT isn’t enough to cover cybersecurity needs

Cybersecurity is a specialty that needs continued research

Internal IT Cybersecurity Policies

In addition to the above categories, it’s critical for the cybersecurity strategy of your assisted living community to include internal policies, which are required for compliance audits. This includes disaster recovery plans (DRPs) and security response actions and can be tailored specifically to your business. 

IT Management

We offer comprehensive IT management solutions. Whether you need a full IT support team, helpdesk support, or Chief Technology Officer (CTO), we can act as an extension of your business and provide exceptional service.
Contact Info


RSN Technologies, Inc. – Headquarters
520 N. Marketplace Drive, Suite 205
Centerville, UT 84014

California Office  
785 Orchard Drive
Suite 225a
Folsom, CA 95630

Irvine, CA Office

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RSN Technologies Support Center: (916) 340-8400